At FriendlyMony, your privacy is a top priority. Your privacy is at the core of the way we design and build the services and products you know and love, so that you can fully trust them and focus on building meaningful relationships.
We thank you for putting your trust in us when you provide us with your information and we do not take it lightly.
We do not compromise with your privacy. We design our products and services with your privacy in mind. It involves experts from various fields, including legal, security, engineering, product design and others to make sure that no decision is taken without respect for your privacy.
Our dedicated teams of professionals keep your data safe. We have teams dedicated to keeping your data safe and secure by constantly updating our security practices to keep your data safe and secure.
#3/2, First Cross, Raghavendra Layout
Behind Yashomati Hospitals
3. What Information we collect.
As we all know, we can’t help you develop meaningful connections without some information about you, such as your basic profile details and the types of people you would like to have in your networks. We also collect information generated as you use our services, for example access logs, as well as information from third parties, like when you access our services through a social media account. If you want additional info, we go into more detail below.
The Information you give us includes:
You choose to give us certain information when using our services. This includes:
When you create an account, you provide us with at least your login credentials, as well as some basic details necessary for the service to work, such as your gender and date of birth.
When you complete your profile, you can share with us additional information, such as details on your personality, lifestyle, interests and other details about you, as well as content such as photos and videos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs. By choosing to provide this information, you consent to our processing of that information.
When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us or our payment service provider with information, such as your debit or credit card number or other financial information.
When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.
If you contact our customer care team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
If you ask us to communicate with or otherwise process information of other people (for example, if you ask us to send an email on your behalf to one of your friends), we collect the information about others that you give us in order to complete your request.
Information we receive from others:
In addition to the information you provide us directly, we receive information about you from others, including:
Other users may provide information about you as they use our services. For eg. we may collect information about you from other users if they contact us about you.
You may be able to use your social media login (such as Facebook Login) to create and log into your FriendlyMony account. This allows you to share some information from your social media account with us.
We may receive info about you from our partners and affiliates, for instance where our ads are published on a partner’s websites and platforms (in which case they may pass along details on a campaign’s success).
Information collected when you use our services
We collect information about which features you’ve used, how you have used them and the devices you use to access our services. Please check the details below:
We collect information about your activity on our services, for instance how you use them (For eg. date and time you logged in, features you have been using, searches, clicks and pages which have been shown to you, referring webpage address, advertising that you click on) and how you interact with other users (e.g., users you connect and interact with, time and date of your exchanges, number of messages you send and receive).
We collect information from and about the device(s) you use to access our services, including:
hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device’ settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address);
information on your wireless and mobile network connection, like your service provider and signal strength;
information on device sensors such as accelerometers, gyroscopes and compasses.
Other information with your consent
If you give us permission, we can collect your precise geolocation (latitude and longitude) through various means, depending on the service and device you’re using, including GPS, Bluetooth or Wi-Fi connections. The collection of your geolocation may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it.
Similarly, if you consent, we may collect your photos and videos (for instance, if you want to publish a photo, video or streaming on the services).
4. Cookies and other similar data collection
5. How we use Information
Undoubtedly, the main reason we use your information to deliver and improve our services. Also, we use your infomation to help keep you safe and to provide you with advertising that may be of interest to you. Explained below with examples:
To Administer your account and provide our services
To Create and manage your account
To Provide you with customer support and respond to your requests
To Complete your transactions
To Communicate with you about our services, including order management and billing
To help you connect with other users
To analyze your profile, activity on the service, and preferences to recommend meaningful connections to you and recommend you to others
To show users’ profiles to one another
To link the various devices you use so that you can enjoy a consistent experience of our services on all of them. We do this by linking devices and browser data, such as when you log into your account on different devices or by using partial or full IP address, browser version and similar data about your devices to help identify and link them.
To serve you with relevant Ads and offers of your interests
To administer sweepstakes, contests, discounts or other offers
To develop, display and track content and advertising tailored to your interests on our services and other sites
To communicate with you by email, phone, social media or mobile device about products or services that we think may interest you
To prevent, detect and fight fraud or other illegal activities
To address ongoing or alleged misbehavior on and off-platform
To perform data analysis to better understand and design counter-measures against these activities
Retain data related to fraudulent activities to prevent against recurrences
To ensure legal compliance
To comply with legal requirements
To assist the law enforcement agencies
To process your information as explained above, we rely on the following legal bases:
Provide our service to you: Mostly, we use your information to maintain your account and your profile, to make it viewable to other users and recommend other users to you.
Legitimate interests: We analyze users’ behavior on our services to continuously improve our offerings, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.
6. How do we share Information
Since our main goal is to help you make meaningful connections, the main sharing of users’ information is, of course, with other users. We also share some users’ information with service providers and partners who assist us in operating the services.
With other users:
You share information with other users when you voluntarily disclose information on the service (including your public profile). Please be careful with your information and make sure that the content you share is stuff that you’re comfortable being publically viewable since neither you nor we can control what others do with your information once you share it.
If you choose to limit the audience for all or part of your profile from the account settings screen and your profile will reflect as per your account settings.
With our service providers and partners
We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations.
We may also share information with partners who distribute and assist us in advertising our services. For instance, we may share limited information on you in hashed, non-human readable form to advertising partners.
We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
For corporate transactions
We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
When required by Law
We may disclose your information if reasonably necessary: (a) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (b) to assist in the prevention or detection of crime (subject in each case to applicable law); or (c) to protect the safety of any person.
To enforce legal rights
We may also share information: (a) if disclosure would mitigate our liability in an actual or threatened lawsuit; (b) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (c) to enforce our agreements with you; and (d) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
7. Your Rights
At FriendlyMony, we want you to be in control of your information, so we have provided you with the following tools:
Account access / Update settings in the service. Tools and account settings that help you to access, rectify or delete information that you provided to us and that’s associated with your account directly within the service.
Device permissions. Mobile platforms have permission systems for specific types of device data and notifications, such as phone book and location services as well as push notifications. You can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.
Deletion. You can delete your account by using the corresponding functionality directly on the service.
Uninstall. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.
8. How we protect your information
We at FriendlyMony, work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. Like with all technology companies, although we take steps to secure your information, we do not promise that your personal information will always remain secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure you should inform us immediately.
9. How long we retain your Information
We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. To protect the safety and security of our users on and off our services, we implement a safety retention window of one month following account deletion. During this period, account information will be retained although the account will of course not be visible on the services anymore.
Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific timeframe due to technical constraints.
10. Children’s Privacy
Our services are restricted to users who are 18 years of age or above. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.
12. Contact US
#3/2,First Cross, Raghavendra Layout
Behind Yashomati Hospitals